They asked about what is empathy they why will i be best suited for this job they gave us a small scenario and we had to be the agent and explain ho we will help the customer
Call Center Rep Interview Questions
3,465 call center rep interview questions shared by candidates
How do you handle stress and pressure?
Where do you see yourself in 5 years.
Will you do your best to be a great member of the Careerbox family?
They asked me why did I think I was the best person for the job? They also asked where I saw myself in the next 6 months?
What do you know about our company? Do you have any experience working with elderly or people with disabilities?
If I could handle being cussed out
If I ever worked in a call center environment before
"How was your commute?" "Please tell me what position have you applied at Fidelis Care, and what your responsibilities will be?" "Please Describe what were your responsibilities at your previous job". "Please tell me how was your last job evaluation, did you meet or exceed manager's expectations?" "Please tell me how your former supervisor characterized your job performance". "Why have you left your previous job?" "Why do you want to work here?" "Why do you think you would be a good fit for this job?"
So is the only reason you want to work here to get tour foot in the door? Tell me what type of experience you have.
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