One customer call and was upset on overdrawn of transaction account and you advise her to transfer funds from saving account to transaction account but she become more upset and ask to speak to your supervisor. What you will do to deescalate this matter?
What do you know about apprenticeships?
What is the Core value of CBA that you resonate with the most?
How would I handle a call from an angry customer?
What makes me suitable for the job
Tell me about yourself and talk us through your resume history
Tell me about yourself What’s one thing you and a colleague have disagreed on
Why do you want to work for us
The asked questions like what do you know about the company?tell us about your self? why do you want to wok for the company?
Communication Skills. Confidance.
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