Questions were pretty straightforward during the phone interview which occurred a week or so after the job fair. No overwhelmingly stupid questions which was refreshing. There was a claims scenario where you had to tell them what your investigation would focus on.
How have I handled dealing with an angry or upset Dr. in the past.
They asked , “Can you speak Spanish?”
If a consumer asked if they could borrow money or was in need of money....how would you handle that?
Tell us something about you that is not on your resume.
What are some of the challenges you think that you will face working at home and how will you handle them?
What experience do you have with case management?
Why do want to work for us
What if you disagree with an MD's order?
I was asked about my desired salary.
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