There were a lot of questions that were used to get an idea of my plans for the future. In the media sales industry there is typically a lot of turn over and I believe that they wanted to make sure that I would be willing to stay and grow with the company.
Client Services Rep Interview Questions
2,376 client services rep interview questions shared by candidates
How do you handle difficult situations between coworkers that you have no control over (in another department).
Why do I want to work with Telus
Star interview format -Name a time when you changed a client’s experience from negative to positive. How were you able to change their experience? Name a time where you had to tell a client something they did not want to hear? How did they take it? Ask questions about previous experience as it relates to position interviewing for.
Situational questions...like how you would handle a particular issue, and why.
Describe a difficult time you had working with another employee...
What is one thing you liked about your last job.
What would separate you from other candidates for this position?
What are my long term goals?
Why did you choose to apply for this position?
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