They surprise you with asking you to complete a case study
Client Services Rep Interview Questions
2,376 client services rep interview questions shared by candidates
Role play was a challenge and depending on the person you are role playing with makes a difference. I kept getting "no" when I provided a solution. If you get a more experienced interviewer be prepared for a tougher role play.
Tell me about a time where you had to explain something to someone?
How I handled conflict in the past.
The questions were conversational style. I cannot specify a question that was outside of the normal, at this time.
Tell me about yourself.
Why are you leaving your current job?
Why do I feel I would be a good fit for the role.
Any relevant experience> Why do you want to work for us?
Typical questions of what I knew about pension
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