The question I thought to be most difficult was: what do you want from our group (their section of the company). It was something I predicted but without really knowing what their group did and how everything really worked, I wasn't quite sure how to respond.
Mostly there were no difficult questions just your standard customer service questions
Have you applied for positions elsewhere, or are we the only company that you have applied to?
What do you like about this job? Why do you want this job?
How does our form of marketing benefit our clients?:
What is your approach to customer service?
How do you spend your free time?
What are your career goals? Are you comfortable if you would have to " " with multiple scenarios? And how would complete those tasks?
Tell me about your previous experience
Have you had prior experience with customer service?
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