Tell me about yourself
Collections Agent Interview Questions
200 collections agent interview questions shared by candidates
Give a time when someone you made a mistake and had to correct it what was the outcome?
The phone interview questions were behavioural based. She asked me to tell her about a time when I went out of my way to satisfy a customer, describe a time you had to meet a customer half way, how I handled an irate customer.
what do you think you can add to this company if hired?
Give me a time you were faced with a difficult co-worker, and how you handled the situation.
What would you rate your customer service at 1-10
Do you like working in a team? What do you know about Zopa?
What was one thing I learnt from a previous manager
Explain a situation where you have been critized and how you over came that.
what transferable skills would you bring into this role?
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