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Computer Technical Support Interview Questions
5,376 computer technical support interview questions shared by candidates
How did you handle a difficult customer?
What would you do if you saw an employee steal? What would you do if you saw a customer steal?
Asked about a time I had to work with people I didn't get along with.
I was mostly asked questions about how I handled certain situations in previous jobs; When I had to overcome an obstacle with a team, when I had to sell something to a customer, etc. No questions were unusually hard in comparison to other retail jobs, and the interviewers seemed more interested in what my responses showed about my personality than my experiences.
What does great customer service mean to you?
Tell me about a time when you lead a team.
Most of the questions were the same just scenarios questions which i thoroughly prepared for beforehand, but if i would have to choose 1 since i hate to talk about myself and didn't know what kind of answer they were looking for i would have to say "What do you feel are your strengths and weaknesses?"
Nothing too unexpected but probably "Just describe a time when you were put in a difficult situation and what did you do to overcome it"
When was a time you went above and beyond for a customer?
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