General situations about how to handle customers
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If a customer came in looking for a sale item and the sale had already ended what would you do? (No rainchecks)
They asked me why I wanted to work there and how long I wanted to stay for
Why do I want to work there?
What would you do if you had four people all waiting to be serviced? How would you handle that situation making sure you acknowledge all of them.
Why do you want to work here?
Was I comfortable with Cold Calling and building a book of business from scratch?
Some of the more difficult questions are found in the pragmatic cases, for example, asking you what you would do should a certain customer ask you a question or complains, or determining your selling skills through asking what products might be linked to others.
There were no unexpected questions.
Tell me about a time you handled a difficult transaction/customer
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