What does attendance look like for an employee? How well do you pay attention to detail?
Customer Contact Interview Questions
2,088 customer contact interview questions shared by candidates
Why do you want to join the OneSource Virtual team?
Describe a time you had a difficult customer and how you provided quality customer service.
I was asked to talk about my responsibilities for my last two positions. Also, about the equipment and call center applications I have used.
Name a time a decision was made without a manger present. A time you had a 'difficult' customer/ situation. A time you over came something.
Where are you based and can you travel to our office?
What would I do if I encountered utility fraud or theft?
What are your strengths? What are your weaknesses? Are you able to be on call 5-10 weeks a year?
What is organization?
Describe an experience where you had to put yourself in someone else's shoes
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