16. Give me an example of how you solved a problem. Tell us about your three biggest achievements in Life.
Customer Rep Interview Questions
85,727 customer rep interview questions shared by candidates
Can you please fill out the necessary documents and get them back to me by December 10th?
What was a time when you made a mistake on the job, and how did you fixed it? What did you learn about that experience?
How many words can you type.?
To answer a pre-recorded mock phone call.
Do you have any call center experience
How many days is acceptable to miss work in the 1st 90 days.
What the pay? And what are we going to be doing answer phone calls or calling people.
Why should we hire you?
for all questions which regards situations with clients, if you are unsure of your answer, say that you would ask to put the client on hold while you review the account and you would ask a manager for a resolution. In overall, for all situations as for questions and answers; stay calm, listen to client needs and assure client that you will look into it to help for his situation. Also keep in mind that nothing is impossible, you can ask a manager for exceptions.
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