The interview was held in a friendly and free format by future team lead and a HR representative, with general questions to determine the personality match. Standard questions about previous experience in sales/customer care were asked, as well as an example of a difficult customer situation
Sales experience what was it
Are you alive?
How do you feel about working nights weekends and public holidays?
They wanted to know about your mathematical and collection skills, pertaining to this job.
What is the hardest part you encounter in dealing with your colleague?
Most of the question asked by any company is about your background check, stability and flexibility
Name a time when you had to deal with an irate customer, and what did you.do to make the customer happy.
What was your most annoying experience with a customer service rep?
waht is your expectation?
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