The questions were generic. How would you deal with an angry client? How do you handle multiple task? How do you deal with co-workers who didn't do their share on an assignment? They wanted the answers in a STAR format.
Customer Service Representative Interview Questions
78,349 customer service representative interview questions shared by candidates
None really except, where do you see yourself in 5 years? This was hard to answer because I am just entering the banking industry and not sure of my direction or niche yet.
What would you do if you came across an upset client? How would you handle the situation?
Sell me a pen
What is your career goals?
How would you handle a difficult customer over the phone?
They asked a lot of situational questions. Like “ how would you react in this scenario”?
seriez vous d'accord pour travailler le weekend
Basic character questions and call center life style questions.
Why should we hire you?
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