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Customer Service Representatives Interview Questions
77,636 customer service representatives interview questions shared by candidates
Have you had an angry customer? How were you able to calm them down?
Why did you leave or plan to leave your current employer?
The written test contained a mathematical question with being short changed and how to deal with a customer that is difficult and has a $100 bill and you can't break it. The written test was timed, I believe you had 15-20 minutes to write down your answers for all 10 questions.
How did you learn French?
State a situation when you had to share a bad news.
What do you think is an acceptable number of days to miss work in a year? (Hint: this company is big on perfect attendance)
Can you work under deadlines?
What is the meaning of Integrity?
Working in a team skills and examples to demonstrate
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