I had a two panel interview with the Assistant manager and the store manager. I don't remember the questions, but they were mostly behavioral questions such as: Name a time when, describe a time when and so on.
Customer Services Interview Questions
129,828 customer services interview questions shared by candidates
Why Rogers? Where do you see your self in this company 5 years down the line?
How did I handle a disgruntled customer.
How would you handle a call where a customer wanted an adjustment because she was on the wrong Price Plan? Would you give a credit or offer a new price plan?
Give an example of a time when you had an irate customer on the phone or in person. How did you handle the situation? What was the outcome?
Why would you be a good fit to the organization
What would be a good time to call you?
how commited are you?
Why do you wanna work here?
What is your favorite destination ?
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