What do you think the role entails?
Customer Services Manager Interview Questions
2,567 customer services manager interview questions shared by candidates
They did not. I ended the Skype Session after around 45 minutes of getting no real description of the role.
How have you tried to improve your team’s morale while working from home?
How would you handle a irate customer?
How do I deal with difficult sales reps?
What are your strengths? Where do you see yourself in 5 years?
describe what you did at your previous job
All questions were geared towards my expertise with a process they didn't have yet, but wanted to stand up within their organization. Be weary of these types of questions.
What is a goal that you set for yourself and how did you accomplish it?
Very basic interview questions. Why did you leave your last employer? How many people did you manage? Most of the interview time was spent learning about the company.
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