How do you handle a angry customer?
Customer Services Representative Interview Questions
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Lets say you are at the cashier at an express lane (for 10 items), and a person of 20+ items comes up and have already unloaded their cart. There is also a person behind them with 5 items, and they look really mad that someone infront of them has 20+ items in an express lane. What would you do?
Where you worked previouslu
what was your most difficult situation of conflict that you had to work through
How many years of customer service do you have?
Why do you see yourself working with us
Tell me somethinges about your self
How old are you? What is your address?
Are you willing to spend more time here than you spend at home?
Basic questions.
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