Do you know what's a router? What's WiFi? Best HD video cable in the market? Types of video cables available to plug into TV? Experience in call center? Most challenging technical problem and how did you overcome it? Any customer service and support experience?
Tell me about a time you were in a difficult situation and how did you handle it.
How you
2.Describe step by step how you traveled to the company that morning.
Tell me about yourself ?
A role play with you and the interviewing manager, where the manager is the customer and they tell you that you own the company and can do whatever you want. So the customer is upset because the superbowl is tomorrow, all of his friends are coming over, and his video services aren't working. Technicians aren't available until 2 days out. If he doesn't get a technician out there he's going to cancel all of his services.
Why Qlik?
How would you handle a customer who reaches out for support right as you are clocking off for the day and nobody else is around to assist them.
Which skills would you like to improve?
What were your project related experiences?
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