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Customer Support Representative Interview Questions
2,435 customer support representative interview questions shared by candidates
How did you deal with a difficult customer?
Best practices in answering potential support questions
Tell me a little about yourself.
Describe your experience with communications tools (slack, etc.).
What inspires you?
If you had to challenge an issue how would you go about it?
Previous experience, case examples, some logical exercises
The first question was to tell about myself. The others where connected to my professional and/or life experience.
Tell me about a time you were in a conflict with a peer and how the situation was resolved.
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