They gave me a test with two scenario questions. No heads up on it, I had no idea what to answer. One of them was "You got hired at a coffee enterprise shop . Mr. Smith (a potential customer) asked how to make coffee. How do you respond?"
Customer Support Representative Interview Questions
2,434 customer support representative interview questions shared by candidates
What does customer service mean to you? What are the key traits needed for a role to be successful in customer service industry?
Why choose to work "with" us or this company?
What makes you stand out for other agents?
What do you think customer support means
Do you play the game? Tell me what you're good at and how can you teach me how to be good at it too. Which game go you prefer? Do you play any other games other than ours?
How often do I play the game?(Game Of War)
I saw I they asked questions of sincerity.
They asked me what my long term goals were.
1. How long will you stay with us?
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