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Customer Support Services Interview Questions
470 customer support services interview questions shared by candidates
How could your previous restaurant work help you in this position?
How you dealt with a stressful situation and what was the end result.
Basic professional background questions. Most of the interview was an assessment of skills based on a mock customer service phone call and e-mail. I had to edit a logo in Adobe Fireworks and do some MS Excel formulations.
Whats your typing speed, can you type fast?
Describe a time you have provided excellent customer service.
They asked if I was interested in management, as a major part of their pitch is that you move from selling to management in 3-6 months. I recall hearing the same thing from Amway decades ago.
Do you have any experience with computers?
They performed a mock call with a disgruntled customer.
What do you know about ring.
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