1. tell me a little bit about yourself 2. why do you want to work here
Customer Support Specialist Interview Questions
2,857 customer support specialist interview questions shared by candidates
Besides the Website Challenge and the written test about the platform/translation exercises (this role was for a specific language), they asked me the usual questions about experience, work ethics, etc.
What interests you about this role?
What is your short term/long term career goals?
- Can you introduce about your self? - Do you have any ideas about the difference between Japanese customers and non-Japanese customers? What do they expect from customer support? - Can you guess how many % of calls are complaint?
The most unexpected question for me was when I interviewed with the CEO and he came into the interview, sat down, and asked me, "So what do you want to talk about?"
Tell me how your past work experience will help you in this roll.
Was rescheduled over PM by the recruiter. Did not reach this stage as I was rejected with a generated email the following week.
Are you a big picture or detail person?
How did you hear about hubspot and in a few words how would you describe hubspot to a friend?
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