Previous experience, how to resolve the certain issue related to Windows, printers and general support
Desk Support Interview Questions
21,058 desk support interview questions shared by candidates
Where do you see yourself in this role?
How do you handle priorities? For example: If an executive calls in asking for a new mouse/keyboard or their email is not working and then you receive another call that a critical server went down at another location, how do you handle this situation?
What would you do if you were in a situation where there is a conflict between you and a colleague
Do you know how to power on a computer?
Have you ever had a conflict with another employee and how did you handle?
How do I prioritize tasks?
They ask you a lot of "think outside the box" questions. My favorite was when they asked how to make a peanut butter and jelly sandwich.
What do I expected from an employer?
How would you handle an irate customer?
Viewing 1211 - 1220 interview questions