If a user reports that they tried to print a document, but the page printed with random symbols, how would you go about resolving this issue?
Desktop Support Analist Interview Questions
2,407 desktop support analist interview questions shared by candidates
-Technical quiz
Nothing was asked. They were selecting good looking people. Needless to say I was selected.Being a man of morals, I resigned.
Experience specific questions were asked about real word problems that you may see during the job.
First step in troubleshooting process.
How do you deal with a tough or angry customer?
Hands on interview - When HR came in the questions were more about my other jobs , why I Ieft my last company, how would I handle a frustrated user... Your basic helpdesk job interview questions.
How would you handle a difficult situation like an angry customer?
How do you do xyz in this script.
What do you do when looking for an answer?
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