They were also very concerned that the person be detail-oriented and able to absorb a large amount of information quickly but not get too caught up in the details at the same time, so they asked about both experience with processing work quickly and needing to understand/apply large amounts of information.
Name a time when you had to deal with an upset customer, how did you resolve the situation?
They asked me what I knew about the NDIS.
Nothing is really difficult or out of the ordinary. Most questions involve how organized you are, how you deal with stress, how you get along with others, things like that. Your basic behavioral HR questions.
Nothing unexpected. Most difficult was personal reflection.
What do you know about safeguarding
About myself and my experiences in the disability sector
About Atos company so helps to do a bit of research :)
why do you want to work in this field
How would you explain to an employee when they received a declination letter and how would you handle it if they were irrate? What are the procedures you would go through once you would receive an application for STD?
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