Describe a time when you encountered an angry customer. What did you do to resolve the issue, and what was the outcome?
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When was a time you met a goal or expectation?
Describe a time when you went out of your way to help someone?
Explain a time where you had to have great customer service.
Why did you apply for this job?
Name a time you gave outstanding customer service and tell me the steps you took
They just ask a few basic things to make sure you know what your selling. They asked if you know the difference between a normal laptop , gaming laptop and a Chromebook are. They ask you if you know about about the latest game systems.
Name a time you resolved a customer complaint
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What type of classes did you take in college?
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