It wasn't a difficult question, but a question I found tricky. I was asked about a time I had screwed up. In all honesty I never have screwed up that bad, and the interviewer had difficulty accepting it, so I finally identified a situation and shared that but seemed like the interviewer was not satisfied or rather displeased with my answer.
The in person interviews seemed targeted toward to use of data to optimize process. In addition to typical interview questions about my work experience,
Describe a time when you took ownership of a mistake you made with a client and how you worked through it.
Salary expectations, experience, motivation to join
What would you coworkers say about you
How would you measure the effectiveness of billboards on brand awareness?
If I was the CTO of a customer org, and I wanted to cancel my subscription to BloomReach for a competitor product, what would you say to talk me out of it?
How would you handle an upset customer that started getting aggressive?
Describe your background, prior work, training or other experiences that you feel have prepared you for this role.
Have you had a situation where you had to handle conflict management? How did you handle it ?
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