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Global Customer Support Interview Questions

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13,020 global customer support interview questions shared by candidates

HR Manager: Why I applied for the role and why would I be a good fit. Asked what I thought about the O-C culture. Asked about how I make people feel they belong. Asked about how I influenced others. Why did I leave previous companies. Hiring Manager: Was asked about an internal accounting process for procurement which I was not familiar with the term, but looked it up and explained my process I was familiar with which was similar, but different term. Provided a 30-60-90 day plan. Was asked why I wanted to work with the specific commodity.
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Global Sourcing Position

Interviewed at Owens Corning

3.8★
Sep 11, 2024

HR Manager: Why I applied for the role and why would I be a good fit. Asked what I thought about the O-C culture. Asked about how I make people feel they belong. Asked about how I influenced others. Why did I leave previous companies. Hiring Manager: Was asked about an internal accounting process for procurement which I was not familiar with the term, but looked it up and explained my process I was familiar with which was similar, but different term. Provided a 30-60-90 day plan. Was asked why I wanted to work with the specific commodity.

Prepare a 20 minute presentation on how you would prepare, procure and implement a new category strategy for FM Services considering the following: How would you segment or consolidate the services and if segmenting which FM services would be your priority and why? How would you go about assessing and finalising the potential supplier base for these services? Who do you consider to be the main stakeholders that would be part of the procurement process? How would you measure performance of the suppliers?
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Global Category Manager Role

Interviewed at Marshall

3.4★
Dec 17, 2024

Prepare a 20 minute presentation on how you would prepare, procure and implement a new category strategy for FM Services considering the following: How would you segment or consolidate the services and if segmenting which FM services would be your priority and why? How would you go about assessing and finalising the potential supplier base for these services? Who do you consider to be the main stakeholders that would be part of the procurement process? How would you measure performance of the suppliers?

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