Say someone called and told you that they tried to go on a website and it says page not found. What would you do?
Help Desk Coordinator Interview Questions
3,949 help desk coordinator interview questions shared by candidates
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General questions about customer service. But whatever you answer they won't like it.
Typical interview questions. A few technical questions > How do you deal with a difficult customer > What is Active Directory > What is a VPN > How would you guide a customer to find their system's IP address
Why us? Where do you see yourself in 5 years?
How do you handle difficult situations?
None. Very basic interview.
If I'm truly dedicated to the job.
What are some of the ways I would troubleshoot when the internet goes down.
The call queue is very fast paced and can be stressful at times, how do you handle stress?
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