Mainly questions regarding my experience handling technical problems.
Help Interview Questions
4,629 help interview questions shared by candidates
Basic support questions for a help desk candidate
What do you think of the layout of the Help Centre? What do you think is important in communicating the language in the Help Centre?
What do you think Customer Service Means? None of the questions were hard. It's important you don't give rehearsed answers. Be real, that's what I did.
How do you make the customer happy.
Why do you want to leave your current job?
I was asked, "If another employee thought a Blue product was green, how would I convenience them it is Blue"?. (I gave an answer) I was, hen asked, "The employee does not believe you. What do you do now" ? (I have another answer) this went back and forth for awhile, lol.
Mainly talk about how you deal with customer....
Shift Preferences and wheater I would be able to cope up with the timings ?
A USB device wouldn't work properly when connected, what do you do?
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