What is customer service to you?
Home Agent Interview Questions
329 home agent interview questions shared by candidates
if you haven't done so already they will ask you if you meet the technical requirements for the company which can be a little frustrating if you don't know what you have off the top of your head i.e. Ram, upload and download speeds of your ISP as well as current OS of your PC or Laptop.
How would you handle and angry customer trying to book a hotel room online that was having problems?
One of the interview questions was, What does customer service mean to you?
Are you able to perform your job during stressful conversations?
When in your life that you had to make change and how did you deal with it?
Am I ok working from home without supervision and how well are my abilities of being accurate with my work and being detailed with my input information.
They ask if the applicant had any background in applied position such as sales experience as well as tech experience.
What port do you use to sync your phone to your computer
Describe a time you have dealt with an angry customer
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