Tell about the most complicated itinerary you've planned in detail.
Home Agent Interview Questions
329 home agent interview questions shared by candidates
Most questions are centered around problem-solving. There was a video and I was asked 1 question about the video
Asked if I had the necessary monitor
No questions just told the pay, the company, the hours
I was asked about my work experience and told about the expectations of the position. The call went fairly fast and I was surprised. This was the fastest call I ever been on in terms of a phone "interview". Quick and easy!
How would your coworkers describe you?
What is your definition of being late?
How would you deal a customer that is a bit more rude and angry? Would you be able to move on to a customer right after a rude customer? What is your definition for being late?
How would troubleshoot your computer for a simple issue?
No questions asked, just straight into it.
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