Apple is constantly changing. Tell me about a time you had to keep up with something that changed often, and what tools did you use?
Homes Interview Questions
7,015 homes interview questions shared by candidates
I just bought several song and I'm looking at my playlist and three of them are missing! How can I get them?
You over charges me on my credit card by 20.00, how can I get that credit back?
Role Play: "My daughter just graduated high school and wants a laptop for college. She already has a gold iPhone and she wants a matching MacBook Pro I think, what do you suggest I get for her" After my response he had a few follow up questions about the efficiency of the products I suggested.
Tell me about a time when you had to console an upset customer.
If a customer calls in and says his new phone won't connect to wifi, what will you say to the customer?
Tell me about a specific time recently that you solved a technical problem
Customer needs apps immediately deleted.
Pretend I'm a grandmother who's trying to send photos to her grandchild with her new iPad. I will call you, you answer the phone in your best customer service voice and guide me through the process.
Do you have a car
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