What would you do if you are late for work?
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Q: When is a time that you faced an issue and how did you resolve it?
What value can I bring to the role?
Tell me about a time you didn't follow proper procedure and why.
when was a time that you went above and beyond for a customer?
Do you have experience taking a high volume of inbound calls?
Have you ever decided to go against policy or rules?
The test, which is divided in three parts, is very difficult.
a commom topic, key skills
Was there ever a time that someone mad you angry at work and how did you respond?
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