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It Desktop Support Engineer Interview Questions
3,337 it desktop support engineer interview questions shared by candidates
Technical, Microsoft server and management related question was asked.
Any of the CCNA topics would be enough for this job
Tell me about a situation where you had to make a decision without management's approval.
For this position they ask not only STAR situational questionsbut then multiple interviews that are just technical questions back to back so you better memorize literally everything to do with networking, Linux, windows, etc.
Tell me a time when you face so many challenges and how you deal with it?
50% on subject relate to : Tell me about difficult situation/time management/unexpected situation specifically. lots of question on this about 10 questions. 30% technical question relate to Linux, scripting, Mac support and Networking relate to Cisco IOS 20% your self and Why Amazon. Tell me about yourself? Why Amazon? What you do on this situation (Website design of Amazon relate to quick and reliable service) What you have done different on last few years? Have you deal with difficult customer. what you think its difficult and how you handle? Any conflict with manager, why?
Why do you want to change jobs?
Linux, Windows, and Networking
I was asked to give the example on the customer obsession
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