If an executive was having network issues on their laptop, and they need to go to a meeting in 5 minutes, what troubleshooting steps would you take?
It Help Desk Specialist Interview Questions
4,149 it help desk specialist interview questions shared by candidates
There were no interview questions by the recruiter once I was onsite. They brought me in and said, we think you'd be a better fit for this other position. Handed me a job description and had me come in the following Monday to be interviewed by yet another person.
What will you do to help the user when screen turns blue?
Can you start as soon as possible
What are some common display ports on a pc?
What is BSOD or Blue screen of Death
Are you ok to work/support on weekend?
How good are you with creating excel documents?
Explain to me about High Availability concepts
How would you describe, to someone without a background in technology, what a DHCP Server and DNS server is?
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