What operating systems are you good with and how would you rank your skill level?
It Help Desk Support Interview Questions
6,786 it help desk support interview questions shared by candidates
How was your experience working at a similar job position in the past?
Users can't access the Internet. Check to see if the Proxy settings in IE and Mozilla are set to Automatically discover. then troubleshoot ipconfig commands from there after you've done the basic reboots on the pc and switch "If it's All Computers only"
Depends upon the profile
Tell me more about yourself
How would you handle a frustrated and upset customer after already providing several solutions?
Q: What would you do if there wasn't anymore work left?
"Describe a time you got great customer service"
Where are the user files stored in a Mac?
I was asked if I can adapt fast to new environments and work under pressure
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