why did you apply for this position
It Help Desk Support Interview Questions
6,790 it help desk support interview questions shared by candidates
What is your greatest weakness and strength? Describe a difficult work situation/project and how you overcame it. Describe a situation where you failed at your job but learned from it.
Why did you choose our company ?
There were 6-7 questions that I had to fill out the form: strength, weakness, your goals.
Do you have any experience in connection troubleshooting (wi-fi/bluetooth)?
What did you do in your internship
Describe a difficult situation you faced in work and how did you handle it?
Give a scenario in which you have an upset customer or end user and how did you handle the situation.
Basic knowledge questions about network devices
Questions about VMware, Active Directory, LANdesk, SCCM, etc.
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