Understanding of SDLC and experience with agile frameworks.
It Technical Support Analyst Interview Questions
6,489 it technical support analyst interview questions shared by candidates
* Odd questions regarding knowledge of MS Excel package
Name a time when someone was not happy with the solution you provided. What did you do to resolve it?
It was not real difficult interview. "Name one time, you made a mistake and how did you fix?"
How would you start off in the position?
There was a written test with technical questions covering troubleshooting, Windows support, minimal coding, networking, infrastructure services
Experience-related questions and some technical questions such as Whats Agile methodology?
What do you mean by Human Resource?
About your experience
How would I prioritize my work for the day?
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