I was asked to present a process solution to a fictional company with it's fictional issues.
It Technical Support Specialist Interview Questions
4,147 it technical support specialist interview questions shared by candidates
Simple IT questions. The people I interviewed with didn’t seem to do much research into the position.
In one of the multiple verbal and written interviews I was asked if I was ever hypnotized before. I found that odd.
Q: (Situation based) if we have so and so please explain how would you resolve this? Q: (Task Based) Explain how would you do this ?
How to install a printer for Windows?
Standard motivation questions from the big four.
Regular HR questions. Nothing that would stand out much.
Technical exams has some tricky question related to client handling and interaction. Like , how can we deal with dissatisfied customer/client ? Questions related to MS office, documentation, verbal and written communication skills.
What is your experience on Windows?
What is your experience with networking?
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