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Junior Helpdesk Technician Interview Questions
491 junior helpdesk technician interview questions shared by candidates
Previous problem solving
Tech questionary and personal questions
Tell me about yourself and why you want to work here.
How would you troubleshoot a network error?
soft skills and some technical
Say you get a helpdesk ticket from an employee who says they cannot connect to the internet. What steps would you take to solve this problem?
Why do you want to be in IT?
Tell me about a time you went the extra mile for a customer?
Most questions were technical or personal in some way or another.
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