Why do you want to work for us? How would you help a customer who calls to say that there computer is not turning on?
Junior Helpdesk Technician Interview Questions
491 junior helpdesk technician interview questions shared by candidates
I was asked many questions but also the generic who,why,where etc of an interview.
No relevant for the job. Favourite films & tv shows.
How would you troubleshoot a remote office where the internet is down and the Brokers need to get to work trading stocks and bonds ect. What would you do?
What would you do if a user says that they are unable to log into their laptop
Active directory, File share, Group policies
What is DNS and DHCP?
A Salesperson is at a conference abroad. They need to do a video call with some potential clients, however they are experiencing poor call quality. What troubleshooting would you provide?
What does it mean to work with a team?
Help desk tech based questions
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