They asked about whether I taught online or in-person, groups or not, business English or other specialized classes, and methodology was about grammar explanations,
Online Customer Support Interview Questions
7,423 online customer support interview questions shared by candidates
Tell me about a time that you had work cross-functionally with different teams.
when will u be avaliable
If a customer was upset with a service how would you handle this situation
Give us an example of a moment in your life were you have demonstrated to be a good team player.
Irão testar o nível de inglês e português com perguntas variadas.
Are you ready to work remotely from home
Small excel tasks during the interview, based rather more on understanding the process than strict technical knowledge. General questions (Say about professinal experience), specific cases (What info do we have when we see that CTR i lover than in other campaigns? CTR is low, what do you do to make it better? etc.), motivation questines (Why Zalando? Why this department? What would you like to be doing in next 3 years? What your previous boss would advise and say to current boss to make you be a better employee? ).
What can you give to the customers?
What are your career goals?
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