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Passenger Service Agent Interview Questions
629 passenger service agent interview questions shared by candidates
What makes you a good fit?
Can you work weekends and holidays
What position are you interested in and why do you want to work for us?
General Interview Questions. Name an experience with a difficult customer etc
You are almost sure to get asked this question: How well do you work in a team? What did you do? What was the goal? What was the result?
Describe a situation in which you had to deal with conflict.
Give me a time when you saw a coworker do something that was not ethical, and how did you respond to it?
Tell me about a time you provided outstanding customer service.
How would you handle a unreasonable request from an unruly customer? For example if a customer is demanding a new flight due to a delay from weather (snow, ice, wind, etc) when you can't do anything to change the weather.
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