Why do you want to do this job when you have a Master's degree?
Product Support Interview Questions
2,245 product support interview questions shared by candidates
All questions were based from Resume and PPT presentation that they have given .
Tell us about a time you made someone feel included.
Database concepts and IQ test
What are cookies and cache?
Tell me about a time you went above and beyond for a customer
He was asking a bunch of deep packet level info which fully needs to be memorized to answer
Background in SaaS support APIs and examples of trouble-shooting with APIs Difficult situation where you stepped up Professional goal that you failed to meet An achievement that you are proud of
Mostly general ones regarding past experience. One individual from the group asked tough technical questions which I think went beyond the scope.
What is your biggest achievement? What would you do differently if you look back at your last role? Your job experience indicates "Production Support Analyst" what exactly did you do in that role? Behavioral questions, how I performed in specific situations and was probed about my specific responses.
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