Interview consist of customer service questions
Reservations Agent Interview Questions
680 reservations agent interview questions shared by candidates
How would you deal with an irate customer?
What do you feel you are bringing to the company as an asset.
How are you prepared to handle the schedule demands of this position?
Why I wanted to work for Alaska Airlines?
Describe a customer service experience where you went above and beyond.
Nothing really difficult or unexpected. No traps or tricky bits. Just felt like meeting someone and talking about a job opportunity.
What is my Salary target? They asked for my background through all my previous companies before applying. They try to give me a mock call with the final interview
When can you start? Can you work nights and weekends Helpful if you have cruise experience
Name a time you gave excellent customer service? How would you deal with an irate passenger?
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