a) Describe in detail how your last company was set up to run its Salesforce CRM. b) Given a 1-page business scenario (a "small tech company with high sales rep turnover, losses to multiple competitors, and need for post-sales support"), how would you approach solving their problems using Salesforce?
Salesforce Business Analyst Interview Questions
169 salesforce business analyst interview questions shared by candidates
1. What was the best innovation you have implemented. 2. What are you socially passionate about. 3. How do you deal with a difficult Client that won't accept your proposal.
Why join Teach First ?
What is you experience working with Salesforce?
How would you set up a design for ad-hoc reports for users to submit it based on questions?
Tehnical - Salesforce Admin/Declarative questions - Service Cloud, omni channel, routing, case management etc. Functional - SDLC processes, BA functions, conflict management etc.
How do you create a workflow rule and what are 4 updates you can make with Workflow rules
My previous Salesforce experience
Customization experience?
Salesforce and BA questions, Most favorite and least favorite Salesforce tools, wireframes, and stakeholder management.
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