Tell me about a time when you went above and beyond to help out a client
Senior Helpdesk Interview Questions
1,768 senior helpdesk interview questions shared by candidates
They simulated a helpdesk call which you had to sit facing away at the interviewer, and had to go to a script to troubleshoot/solve the issue. Then the "caller" would simulate having some issues during the process, as if simulating a daily support call to analyze how you would interact with an user when doing your job.
Tell us about your current role
what about this job interests you
What is DNS in a network Environment
Pc does not boot OS, how would you resolve
How many years have you worked in IT
Where do you see your self within the company in 5 years?
Why should we hire you?
Why did you leave your previous company? Technology terminologies Stress management questions (I see now why lol)
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