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Service Assistant Interview Questions
4,237 service assistant interview questions shared by candidates
I was asked about the 4 I's - Innovtion, Intergrity, Inspiration and In Touch. Make sure you read their website Company Overview as they will ask you for examples on how you have achieved the above. The Manager was very nice and I felt quite relaxed.
Why do you want to work for them?
Tell me a time when ...
Example of upselling
Do you use run books?
They asked me four questions to do with the “4 Is”? For example, When was the last time you have been inspired and inspired someone else?
Using examples, tell me about a time when you had to compromise in order to work well as a team.
What has your experience been like shopping at IKEA?
What does great customer service look like and why is it important?
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