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Service Management Interview Questions

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603 service management interview questions shared by candidates

In the task/challenge interview I was asked to put together a bug report. I was asked to explain my reasoning and thought process and why I chose to prioritize certain bugs. I enjoyed the challenge because, although it was straightforward, it was also slightly ambiguous, to see how I would deal with unclear situations. The entire hiring team was excellent. They were helpful, friendly, and responsive throughout the entire process. This gave me a really good insight into the culture of the company. My entire experience was extremely positive.
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Project Manager - Professional Services

Interviewed at zenloop

3.9★
Aug 6, 2022

In the task/challenge interview I was asked to put together a bug report. I was asked to explain my reasoning and thought process and why I chose to prioritize certain bugs. I enjoyed the challenge because, although it was straightforward, it was also slightly ambiguous, to see how I would deal with unclear situations. The entire hiring team was excellent. They were helpful, friendly, and responsive throughout the entire process. This gave me a really good insight into the culture of the company. My entire experience was extremely positive.

Inspite of having long conversations with the interviewers in two separate meetings over a course of two weeks, they were not clear on what role they wanted to hire me for. They asked basic questions on social media and though I cleared my own credentials, they looked confused.
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Project Manager - Client Services

Interviewed at Red Baron

3.9★
May 11, 2018

Inspite of having long conversations with the interviewers in two separate meetings over a course of two weeks, they were not clear on what role they wanted to hire me for. They asked basic questions on social media and though I cleared my own credentials, they looked confused.

Classical questions about project management, stakeholders management, operations management in SAP BI/Financial area. A couple of specific questions in the FI area. I found the interview ok, it was quite pleasant and I felt decent attitude from hiring manager. General comment: I believe I have all the range of skills and the experience to cover the position without issues (I covered and I am covering very similar positions since many years). I know that you can always find someone better and my performance during the interview was decent but not outstanding. Anyway I admit I would have expected to be invited for a second round, so I was a bit disappointed. As general feedback I would say my experience was ok.
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BI Service and Project Manager

Interviewed at DB Schenker

3.7★
Apr 29, 2022

Classical questions about project management, stakeholders management, operations management in SAP BI/Financial area. A couple of specific questions in the FI area. I found the interview ok, it was quite pleasant and I felt decent attitude from hiring manager. General comment: I believe I have all the range of skills and the experience to cover the position without issues (I covered and I am covering very similar positions since many years). I know that you can always find someone better and my performance during the interview was decent but not outstanding. Anyway I admit I would have expected to be invited for a second round, so I was a bit disappointed. As general feedback I would say my experience was ok.

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